Over the years Ive explained the acronym (more on that later) - but more recently Ive been thinking a bit more about that question. What VOOT stands for, and has always stood for, is complete honesty and an ethical approach to businesses telephone needs. Having worked in the industry for as many years as I have, it still disappoints me that I find so many clients who have been 'ripped off' by independent telecoms providers (and some of the nationals)... Companies who have been sold things they didn't need. Or companies that have been tied into extortionate, long term contracts for systems that they still don't even own at the end...